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We aspire to be a truly low-carbon business, to drive circularity into the core of how our products are designed to their end of life and to be an example of what it means to be inclusive, diverse and fair.

As the world's largest jewellery maker, we are determined to reduce our climate footprint. We are committed to being carbon neutral in our own operations by 2025 and to halving our greenhouse gas emissions in our own operations and across the entire value chain by 2030. Discover our sustainability commitments.

Our ambitions: 1 of 4

Towards carbon neutral

In early 2020, Pandora committed to be carbon neutral in its own operations by 2025. This includes our crafting facilities, offices, retail stores, and warehouses.

Our ambitions: 2 of 4

Towards recycled silver and gold

Pandora has committed to using only recycled silver and gold in its jewellery by 2025.

Our ambitions: 3 of 4

Renewable energy in crafting

Since 2020, we have sourced 100% renewable energy at our crafting facilities in Thailand.

Our ambitions: 4 of 4

A science-based, 1.5°C-aligned target

By joining the Science Based Targets initiative, we have set out to reduce carbon emissions across our full value chain in line with the Paris Agreement.

Infinitely recycled

Towards circularity

At Pandora, we are committed to moving further towards circularity in our materials and waste e.g. using silver and gold that can be infinitely recycled.

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Facts: 1 of 6

A more responsible mindset

According to a study, the environmental cost of cubic zirconia is just 0.002% of that of a mined diamond. Learn more about our man-made stones - the stones we use the most in Pandora jewellery.

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Recycled metals have a lower impact

By sourcing recycled metals, we will cut carbon emissions by two-thirds for silver and by more than 99% for gold, according to life cycle assessments.

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Sourcing recycled metals

Silver is the most used material in Pandora jewellery. In 2021, 54% of our silver and gold came from recycled sources.

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Reducing and recycling waste

In 2021, 97% of waste at our crafting facilities was recycled.

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A sustainable future

In aiming to reduce our wider environmental footprint, we work towards all of our materials being renewable, recycled or otherwise sustainable.

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New jewellery boxes

Our new jewellery boxes reduce greenhouse gas emissions by over 60%.

Reducing our environmental footprint

A low-carbon business

At Pandora, we want to halve our greenhouse gas emissions by 2030 and be a net zero business by 2040. We have taken important steps by announcing climate targets approved by the Science Based Target initiative, providing a guarantee that our objectives match our share of the reductions needed to keep global warming below 1.5°C.

Crafting for the future

Our crafting facilities

Pandora’s crafting facilities in Thailand are among the most modern and energy-efficient in the industry. Our crafting facilities in Thailand account for more than half of our in-house global energy consumption, and in 2020 we switched to 100% renewable energy supplied by on-site solar panels and local solar projects (RECs). At the same time, we are committed to reducing or recycling waste materials and water at our crafting facilities. In 2021, 97% of waste at our crafting facilities was recycled.

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Facts: 1 of 3

Reducing annual CO2e

By switching to 100% renewable energy at our crafting facilities, we will reduce our annual carbon footprint by over 35,000 tonnes.

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Our water usage and waste

In our commitment to continuously reduce our wider environmental footprint, we also focus on water usage and waste at our crafting facilities.

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Increased water recycling

As a result of various investments in water recycling at our crafting sites, we increased our water recycling rate from 16% in 2020 to 19% in 2021.

Our presence in Thailand

Our crafting facilities in Thailand provide safe and healthy working conditions for over 13,700 employees. We are focused on ensuring our employees have access to proper health services. This includes wellbeing programmes, 24-hour nurse cover, library access, on-site canteens and much more.

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Responsible sourcing

Impact through suppliers

We aim to work with suppliers that share our commitment to sustainability, and over the last few years Pandora has taken steps to better align our responsible sourcing programme with our sustainability ambitions. Our category-specific approach to responsible sourcing seeks to continuously improve our performance around three objectives: responsibility, traceability and transparency.

Performance objectives: 1 of 3


We continuously improve the social and environmental footprints of our supply chain, primarily by choosing suppliers that comply with category-specific internationally recognised standards. All the silver and gold used in making our jewellery comes from certified responsible refiners according to the Responsible Jewellery Council (RJC) or the London Bullion Market Association (LBMA).

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We will improve our ability to trace the origin of our raw materials, including by ensuring that raw materials are conflict-free. In doing so, we're informed by the OECD Guidelines for Due Diligence Guidance for Responsible Business Conduct.

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We will improve our disclosure of key suppliers and the structure of our supply chains. Since 2018, we have been disclosing our suppliers of silver and gold. From 2021, mined diamonds are no longer used in Pandora products.

UN Sustainable Development Goals

Pandora supports the UN Sustainable Development Goals. Five goals in particular guide our work, as these areas are where we have the most impact.