Pandora UK’s Cookie Policy
It is our goal to be transparent about the cookies we use on our website, how we use them, and to give you the necessary tools to manage them. A cookie is a small text file that is placed on your computer and stores information about how you use our website, in order to provide you the best online experience possible.
A cookie remembers what you have done, including the products you have placed in your basket, your preferences, your account login information, and allows for several other functionalities such as sharing pages on social networks to work. Furthermore, cookies allow us to understand how internet users navigate on our website, what works and what does not, and to make continuous improvements accordingly.
Furthermore, a cookie is not a computer program and cannot be used to circulate viruses. Therefore, a cookie is not dangerous.
There are several types of cookies. Session cookies are temporary files that will be erased from your computer’s memory when you close your browser. Permanent cookies will usually remain on your computer’s memory until you manually erase them. 1st Party Cookies are placed on your computer by Pandora UK’s website, 3rd Party Cookies are those placed on behalf of Pandora UK’s website by our trusted partners.
Which cookies does Pandora UK use?
Pandora UK uses the following cookies:
80300000|PANDORADE_clogin |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
80300000|PANDORAUK_clogin |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
80300000|PANDORADK_clogin |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
80300000|PANDORANL_clogin |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
80300000|PANDORAPL_clogin |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
80300000|PANDORAFR_clogin |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
80300000|PANDORAIT_clogin |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
80300000|PANDORASK_clogin |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
AMCVS_########################%40AdobeOrg |
Session |
Unique visitor IDs used by Adobe Marketing Cloud Solutions. ######################## are hexadecimal formatted numbers. |
AMCV_########################%40AdobeOrg |
2 years |
Unique visitor IDs used by Adobe Marketing Cloud Solutions. ######################## are hexadecimal formatted numbers. |
CoreID6 |
25 years |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
IR_7382 |
Session |
|
80300000|PANDORANL_clogin |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
IR_PI |
15 years |
|
IR_gbd |
Session |
|
Pandora_Locale |
Session |
Used to track and support personalization of site content based on current locale. |
RES_SESSIONID |
1 hour |
Used by the Certona tracking and product recommendation provider service. |
RES_TRACKINGID |
2 years |
Used by the Certona tracking and product recommendation provider service. |
ResonanceSegment |
3 months |
Used by the Certona tracking and product recommendation provider service. |
_#env |
1 day |
This cookie is used to collect information about the user browser. It stores things like screen size and browser type to improve the user experience on the visited site. |
_#lps |
30 minutes |
This cookie is used by our marketing partners to track where you came from and how you arrived at the site. |
_#sess |
1000 days |
This cookie stores information about a particular visit to the site and what pages have been looked at on the site in an individual session. This cookie doesn't store any personal information. |
_#slid |
1000 days |
This cookie stores unique sale ID. |
_#srchist |
1000 days |
This stores the history of how the user got to the site. |
_#tsa |
1 hour |
This stores the history of how the user got to the site. |
_#uid |
1000 days |
This cookie stores a unique user identifier, so we can track usage and user behaviour through the site. |
_#vdf |
1000 days |
This stores what you've bought on the site while you look at other pages. |
__cfduid |
1 year |
This cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. |
__cq_bc |
1 month |
Analytic cookie to track anonymous or logged in users to measure and improve performance, and support personalisation of site content. |
__cq_seg |
1 month |
Analytic cookie to track anonymous or logged in users to measure and improve performance, and support personalisation of site content. |
__cq_uuid |
1 year |
Analytic cookie to track anonymous or logged in users to measure and improve performance, and support personalisation of site content. |
__unam |
10 months |
This cookie is set as part of the ShareThis service and monitors "click-stream" activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. The ShareThis service only personaly identifies the users if they have seperately signed up with ShareThis for a ShareThis account and have given them a consent. |
_ga |
1 year |
Used by Google Analytics service. |
_gid |
1 day |
Used by the Google Analytics service to distinguish users. |
_pk_id.496.94c2 |
55 days |
Used by the PiWik analytics platform. Enables tracking whether users have been to the site previously. |
_qsst_s |
Session |
Qubit is used to carry out statistical analysis of user activity and conversion optimisation on moneycorp.com. This information allows us to identify and understand our customers’ needs. We then update the website to make the visitor session more personalised and relevant. |
_uetsid |
1 hour |
http cookie to track session. |
cmTPSet |
Session |
This cookie is set by the Coremetrics system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience. |
cqcid |
Session |
Analytic cookie to track anonymous or logged in users to measure and improve performance, and support personalisation of site content. |
crm_id |
1 year |
Used for the CRM service integration. |
dsv |
1 year |
Demandware/SFCC system cookie. |
dw |
Session |
Demandware/SFCC system cookie. |
dw_cookies_accepted |
Session |
determines if user has accepted cookie policy |
dwanonymous_################################ |
6 months |
stores the anonymous user id to retrieve the basket if a customer comes back later. |
dwsecuretoken_################################ |
Session |
Set only when the connection to the website is encypted. ################################ are hexadecimal formatted numbers. |
dwcustomer |
6 months |
stores the id of a customer registered once and requested “to be remembered” |
dwpersonalization |
1 year |
used for participation in an AB test lasting longer than a session |
dwsourcecode |
Session |
stores the id of a customer registered once and requested “to be remembered” |
dwsid |
Session |
stores the applied source code |
dwcustomer |
1 year |
System session management cookie. |
dwcustomer |
1 year |
stores the id of a customer registered once and requested “to be remembered” |
emailsignup_lb_visit |
Session |
This captures which page on the site the user has come from prior to the current one. |
gpv_pn |
30 minutes |
stores the id of a customer registered once and requested “to be remembered” |
mbox |
14 days |
Occasionally we run tests on the site to see which menus, links, banners and content works the best. We do this using something called A/B testing (or multi-variant testing). This means that some people are offered different content as a test and some aren't. This cookie is part of this test method and is designed to offer customers tailored content and relevant offers. |
reevoo__utma |
2 years |
Used by the Reevoo reviews provider service and its integration with Google Analytics. This information only shows general trends and can't be tracked back to a single user. |
reevoo__utmb |
30 minutes |
Used by the Reevoo reviews provider service and its integration with Google Analytics. This information only shows general trends and can't be tracked back to a single user. |
reevoo__utmc |
Session |
Used by the Reevoo reviews provider service and its integration with Google Analytics. This information only shows general trends and can't be tracked back to a single user. |
reevoo__utmz |
6 months |
Used by the Reevoo reviews provider service and its integration with Google Analytics. This information only shows general trends and can't be tracked back to a single user. |
reevoo_sp_id.89b0 |
2 years |
Used by the Reevoo reviews provider service and its integration with Google Analytics. This information only shows general trends and can't be tracked back to a single user. |
reevoo_sp_ses.89b0 |
30 minutes |
Used by the Reevoo reviews provider service. |
reevoomark_marker |
25 days |
Used by the Reevoo reviews provider service. |
s_cc |
Session |
Used by the Adobe Analytics service. This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True") |
s_cid_30 |
15 years |
Used by Adobe Analytics service. |
s_invisit |
30 minutes |
Used by Adobe Analytics service. The cookie identifies whether the user is arriving at the domain for the first time. |
s_nr |
1 month |
Used by Adobe Analytics service. Stores date of visit and if visitor is new or returning |
s_ppv |
Session |
Used by Adobe Analytics service. Stores information about percentage of page displayed |
s_ppvl |
Session |
Used by Adobe Analytics service. Stores information about percentage of page displayed |
s_ptc |
Session |
Used by Adobe Analytics service. Stores information about percentage of page displayed |
s_sq |
Session |
Used by the Adobe Analytics service. This cookie is set and read by the JavaScript code when the ClickMap functionality and the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user |
s_vnum |
25 days |
Used by the Adobe Analytics service. The cookie stores the number of visits by a Unique Visitor. This makes it possible, e.g., to capture return frequency of a visitor over a period of time. |
sc.ASP.NET_SESSIONID |
Session |
SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by SessionCam is for internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. |
sc.Status |
Session |
SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by SessionCam is for internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.r |
sid |
Session |
Used to manage session state. |
utag_main |
1 montht |
Used by the Tealium service for tag management and tracking. |
visit_counter_purchase |
30 minutes |
|
x_qtag_####### |
1 year |
This cookie is set by Qubit to enable tests to run on the site. ###### represents container ID |
chkcookie |
Session |
This cookie is set by Qubit to enable tests to run on the site. ###### represents container ID |
.PROD.ASPXAUTH |
Session |
Is used to determine if a user is authenticated (If they are currently logged in) |
consumer#lang |
3 months |
Used by the widgets to determine if user is currently logged in. This allows for member/non-member specific content |
Membered |
10 years |
Used by the widgets to determine if user is currently logged in. This allows for member/non-member specific content |
VI |
10 years |
Visitor Information.
PC: PageCount
SC: ShowCount
SD: ShowDate |
userEmail |
Session |
Stores the user email while the users are logged in |
_utma |
2 years |
Google analytic cookie that registers each user's amount of visits, and the time of the first visit, the previous visit, and the current visit |
_utmz |
2 years |
Google analytics cookie that registers where a visitor came from (search engine, search keyword, link) |
_utmb |
1 hour |
Google analytics cookie |
_utmc |
1 years |
Google analytics cookie |
NID |
6 months |
Cookie set when google maps is used on the PANDORA store locator |
psc |
2 years |
This and the following 8 cookies are from "Add this" and are used to collect (non-personally identifiable) sharing statistics on the PANDORA platform when users share products through the add this module (mail, twitter, Facebook etc.) |
NMUID |
Unlimited |
This and the next 6 cookies are all related to netminers tracking which allows PANDORA to obtain data on the user behavior on .net (How do they navigate on the site, where do they click etc.) |
lv |
Unlimited |
Adobe Analytics tracking |
vc |
Unlimited |
Adobe Analytics tracking |
$nmlv |
Unlimited |
Netminers tracking |
$nmuid |
Unlimited |
Netminers tracking |
$nmvc |
Session |
Netminers tracking |
ASP.NET_SessionId |
Session |
Netminers tracking |
fb_144650179438 |
Session |
The following three cookies are related to the Facebook login functionality on pandora.net and are only present if/when Facebook login is used |
BC_BANDWIDTH |
Session |
Brightcove Video Player |
AkamaiAnalyticsDO_visitStartTime |
Session |
Brightcove Video Player |
AkamaiAnalytics_VisitCookie |
Session |
Brightcove Video Player |
AkamaiAnalytics_BrowserSessionId |
Session |
Brightcove Video Player |
AkamaiAnalytics_VisitIsPlaying |
Session |
Brightcove Video Player |
AkamaiAnalytics_VisitLastCloseTime |
Session |
Brightcove Video Player |
AkamaiAnalyticsDO_visitMetricsCsv |
Session |
Brightcove Video Player |
AkamaiAnalyticsDO_bitRateBucketsCsv |
Session |
Brightcove Video Player |
clientLastPTimes |
Session |
Brightcove Video Player |
fbm_144650179438 |
Facebook login |
Facebook controls lifetime |
fbsr_144650179438 |
Facebook login |
Facebook controls lifetime |
cookiesDirectiveAccepted |
10 years |
Whether the user is using a mobile device or not |
OriginalContextDeviceName |
Session |
City/Country cookie |
MyGeoInfo |
Session |
If the user should be presented with Desktop or Mobile layout |
VI |
10 years |
This cookie keeps track of what notifications the user has seen |
micpn |
4 days |
Campaign tracking cookie from Movable Ink. This cookie will store the anonymous user ID passed to Movable Ink, as well as the campaign ID that was clicked on before landing on the page, and what time it was clicked. |
mibhv |
12 months |
Behaviour tracking cookie from Movable Ink. This cookie will store the anonymous user ID passed to Movable Ink, as well as the campaign ID that was clicked on before landing on the page, and what time it was clicked. |
_#clkid |
1 year |
Unique identifier for a click generating a landing |
_#tsa |
10 min |
Unique identifier for a click generating a landing |
_#env |
30 days |
Flags whether the environment variables (screen size, browser etc) need to be collected again |
linksynergy.com |
2 years |
The cookies used for tracking orders |
Pixel ID 358947487606651 |
Ongoing from July |
Facebook tagging/conversion tracking |
_hjClosedSurveyInvites |
1 year |
This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. |
_hjDonePolls |
1 year |
This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
|
_hjMinimizedTestersWidgets |
1 year |
This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.
|
_hjDoneSurveys |
1 year |
This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet. |
_hjIncludedInSample |
1 year |
This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. |
_hjShownFeedbackMessage |
1 year |
This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show. |
Google Adwords Conversion Tracking Tag |
30 days |
Tracks Google Adwords Paid Search performance |
Google Adwords Remarketing Tag |
540 days |
Tracks returning users performance through Adwords and allows to serve remarketing ads/dynamic creative |
Bing UET Tag |
180 days |
Tracks Bing Ads search performance and allows for remarketing ads |
Some of these cookies, referred as 3rd Party Cookies, are placed by Pandora UK’s trusted partners.
How do I manage cookies?
Please note that if you opt-out of cookies on your computer, you will not be able to place orders on Pandora UK’s website. You will still be able to browse our web site, but certain functionalities might be impacted.
You can manage the cookies that are placed on your computer via the settings of your internet browser. The site www.aboutcookies.org contains all the information necessary to block, restrict or opt-out of cookies on a wide variety of browsers. You will also find more general information about cookies. If you wish to manage cookies on your smart phone or mobile phone, please refer to your device’s manual.
Additional Information
Pandora UK cannot be held responsible for the content of external websites.