Our Response to Covid-19

Our Response:

For Pandora, the health and safety of our customers and employees is our top priority.

As we adhere to government guidelines, our stores in England and selected stores in Scotland are currently closed, however are offering our free of charge Click and Collect service for collection within 24 hours. Find your nearest store here.

Our stores in Ireland are also closed, but we plan to reopen them on Tuesday 2nd December.

Our stores in Northern Ireland, and the Channel Islands are open as normal and we will continue to offer a safe shopping experience for you in these stores.

We look forward to welcoming you back as our stores in Wales are now open.

As the situation changes our plans might too, but when they do, we’ll let you know.

Our team and order safety:

We are putting all necessary safety measures in our warehouse for our team members to stay safe and protected.

For your reassurance as a customer, all our jewellery will be packed in clear transparent bags inside our eco-friendly jewellery boxes, free from contact. Our team members wear gloves to minimize the contact they have with the jewellery maintaining the highest hygiene standards.

Thank you for being a loyal customer,