Our Response to Covid-19

We are putting all necessary safety measures in our warehouse for our team members to stay safe and protected.

For your reassurance as a customer, all our jewellery will be packed in clear transparent bags inside our eco-friendly jewellery boxes, free from contact. Our team members wear gloves to minimize the contact they have with the jewellery maintaining the highest hygiene standards.

Our orders will also be delivered free of contact through letterboxes.

We are limiting our packaging consumption to be ready to face any future shortage in stock. Therefore packaging may vary depending on item size but will include a gift bag which is 100% recyclable.

Due to social distancing measures and local authorities guidelines, orders may be delayed and deliveries may take longer than usual. 

Standard delivery (4-6 days excluding Sunday)

Express delivery (1-2 days excluding Sunday)

We have extended our returns and exchange policies to 30 days for full price items and 14 days for Sale items from the reopening of our stores on 15th June. This applies to both online and store purchases for customers who have placed an order from 24th February.