Ways to shop safely


Ways to shop safely

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Pandora has put together a series of plans to make your shopping experience with us as easy and safe as possible, especially during these challenging times where Covid-19 has become part of our day to day lives.


New Reserve & Collect service in some selected stores. You can now contact your local store by phone or by email to reserve your items. Our teams will get your items ready for you and you can then pay when you get to store. Find store details here.

virtual try on

Can't visit a store but want to see what our jewellery looks on you? Select the 'Try It On' button, you can find this on most of our product pages including: Rings, Bracelets & Charms. You can also take a picture of your own hand!


Connect from our website directly to one of our very helpful and experienced store staff for a live one way video chat on styling your favourite jewellery pieces. We can even show you products in the store.

Need Help?

Contact our customer service team

Call: 0808 234 5431*

Mon – Fri 8am-8pm

Sat & Sun 8am-6pm

*Please note, calls are free from any UK landline. UK mobile network charges might apply.

Prefer to chat to us? Click here.