December 3 for 2 Promotion

 

  1. These terms and conditions ("Terms") apply to this Pandora 3 for 2 December Promotion ("Promotion"). By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.

  1. This Promotion is organised by Pandora Jewellery UK Limited, a company registered in England and Wales at 33 George Street, London, W1U 3BH under company number 06654012 ("Pandora", "us", "our").

  1. By participating in this Promotion via our website (https://uk.pandora.net/en) ("Pandora Website"), you also agree to be bound by the terms and conditions on the Pandora Website. By participating in this Promotion through Participating Stores, you also agree to be bound by the terms and conditions at that store. If there is a conflict between these Terms and any of the other terms and conditions mentioned above, these Terms will take priority.

  1. In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of Pandora shall be final, and no correspondence or discussion shall be entered into.

  1. Your attention is drawn in particular to the limitations of liability contained in these Terms.

Further details of the Promotion

  1. Subject to Term 22, this Promotion runs from 2 December 2025 – 14 December 2025. ("Promotional Period").

  1. This Promotion is available, subject to availability and while stocks last, through the Pandora Website, participating Pandora concept stores and other participating authorised Pandora stockists in England, Scotland, Wales, Northern Ireland, Jersey, and Isle of Man only ("Participating Stores"). This Promotion is not valid in store or for delivery in the Republic of Ireland or elsewhere outside of the UK, Jersey, and Isle of Man.

  1. Please check whether a store is participating in this Promotion, and the opening times of the Participating Store, before travelling to a store to make a purchase. Please note that some Pandora stores and authorised stockists may not be open during the Promotional Period.

  1. Eligible Participants who purchase any three full price Pandora jewellery products (subject to the exclusions in Term 10) at a Participating Store or on the Pandora Website during the Promotional Period ("Qualifying Purchase") will only need to pay for the two most expensive Pandora jewellery products selected plus delivery charges (if applicable). The third, least expensive Pandora jewellery product will be provided at no additional cost (the "Complimentary Product").

  1. The following do not count towards a Qualifying Purchase: Pandora Talisman Collection, Crescent Moon Double Dangle Charm (794272C01), Sparkling Crescent Moon Dangle Charm (764275C01), services (including engraving fee, gift cards and shipping costs), discontinued products, discounted products, gift sets, Build a Bracelet & Style a Necklace offers. This Promotion is not valid in conjunction with any other online or in store offer, promotion or voucher unless stated. All items forming part of the Qualifying Purchase must be purchased at the same time, in the same transaction (with one single delivery selected where delivery is required).    

  1. Pandora reserves the right to change the specification of the Complimentary Product from that advertised.

  1. There is no cash alternative to the Complimentary Product. The Complimentary Product is not exchangeable for cash or (subject to Term 19) for any other Pandora product.

  1. If you believe you made a Qualifying Purchase, but you did not receive a Complimentary Product, please contact Pandora using the details in these Terms.

Returns and Exchanges

  1. The Complimentary Product may be exchanged on its own for another size (if applicable) but otherwise may not be exchanged or returned on its own unless it is faulty or not as described, in which case it will be exchanged for a replacement Pandora product of the same type, subject to availability. If none of the same type of Pandora product remains in stock, then Pandora reserves the right in its sole discretion to exchange the Complimentary Product for another type of Pandora product or a Pandora gift card or eGift card of a similar value.

  1. If any product forming part of the Qualifying Purchase is returned for a refund or exchanged, meaning that the original purchase is no longer deemed a Qualifying Purchase, then the Complimentary Product must be returned in an undamaged and saleable condition.

  1. If the Complimentary Product is not returned (in breach of these Terms), or if the Complimentary Product has been damaged, Pandora reserves the right to deduct from any refund due to you (or charge the payment method you used for the original purchase) a sum equal to the then current price at which the Complimentary Product is available for purchase. If you are returning (via the Pandora Website) a product forming part of the Qualifying Purchase that you bought through the Pandora Website, you may choose not to return the Complimentary Product in which case we shall deduct its price or charge you for its price as stated in this Term, and the amount of the deduction or charge will be notified to you in advance.

  1. There will be no refund of the difference if a paid Pandora product is exchanged for a Pandora product that is cheaper than the Complimentary Product.

  1. Returns of the Complimentary Product on its own (regardless of condition) will not result in a refund or payment to you of any sort.

  1. Nothing in these Terms shall affect any participant's legal rights including all rights in respect of refunds, replacements and repairs for products which are faulty, not fit for purpose or not as described.

  1. Additional terms may apply for refunds and exchanges in accordance with the other terms and conditions mentioned at Term 3.

Other important terms

  1. This Promotion is subject to stock availability. Whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, Pandora may suspend or end the Promotion early on the Pandora Website or in any one or more Participating Store without notice if, in the opinion of Pandora, there is not sufficient stock to continue operating the Promotion. Please check that the Complimentary Product is in stock at your chosen Participating Store before taking part in this Promotion.

  1. Pandora reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside Pandora's reasonable control. 

  1. Pandora and a Participating Store reserve the right to not award a Complimentary Product, disqualify a participant or ask a participant to leave a Participating Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.

  1. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, Pandora reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

  1. This Promotion and these Terms will be governed by English Law and, subject to any right you may have as a consumer to select jurisdiction, any disputes will be subject to the jurisdiction of the Courts of England and Wales. This Promotion and any website or location on which these Terms are posted are only intended to be accessed from Great Britain, Jersey, Isle of Man and Northern Ireland. Pandora does not make any representation that materials relating to this Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited. If you view these Terms from territories other than England, Scotland, Wales, Jersey, Isle of Man or Northern Ireland, you are responsible for compliance with all local laws.

 

Liability

  1. Subject to Term 28, Pandora accepts no responsibility for any damage, loss, injury, or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any product.

  1. By participating or attempting to participate in this Promotion, participants agree that Pandora shall not bear any liability for:
  1. the loss, theft, or misuse of any product; or
  2. any damage in any way attributable to this Promotion or the attempted participation in this Promotion, subject to Term 28.

  1. Nothing in these Terms shall exclude Pandora's liability for death or personal injury as a result of its negligence, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded under English law.

  1. Any failure on any occasion by Pandora to enforce a Term is not a waiver of that Term.

How to contact Pandora

  1. Pandora can be contacted in relation to this Promotion using the contact details given below:

    1. Physical Participating Stores: please ask staff in the relevant store. Alternatively, please call 0844 873 1441 or send an email to [email protected];
    2. Pandora Website: please call the Freephone number 0808 234 5431* or send an email to [email protected]; or
    3. By Post: Write to Pandora Jewellery UK Limited, 33 George Street, London W1U 3BH.

*Please note network charges might apply.  Please check with your network provider.