1. How long is the promotion valid on the eSTORE?
The promotion is valid from 15th March 00:01am until 28th March 2017 23:59, while stocks last.
2.How do I qualify for the complimentary Shine Clutch Bag?
Add any Shine Collection items to your basket until you reach £125 or more and a complimentary Shine Clutch
Bag will automatically be added to your basket.
3.What if I don’t want the complimentary Shine Clutch Bag ?
You have the option to remove this from your basket. Should you wish to do so, simply click on ‘remove’ on the right hand side of the gift at checkout stage.
4.Will any other jewellery, accessories, gift cards or delivery fees count towards the qualifying value?
No, to be eligible for a complimentary Shine Clutch Bag, the qualifying £125 amount must be spend on Shine collection only.
You can add other items to your order but these will not contribute to the qualifying spend to receive the complimentary gift.
5.What is the returns policy for the Shine Clutch Bag promotion?
If you would like to return any Shine items purchased as part of the promotion and your original Shine collection order value falls below £125, you will need to return the complimentary Shine Clutch Bag as well.
Please note, we won’t be able to process a refund unless we receive the complimentary Shine Clutch Bag .
Our usual 30 days returns policy applies click here for more information.
6.What happens if my order is faulty?
If the complimentary Shine Clutch Bag is faulty a replacement one will be issued. Note this is subject to availability.
If one or more of the items in your order are faulty then please contact our customer care team directly. You won’t be expected to return your Shine Clutch Bag.
7.Is the offer valid in conjunction with Free Standard delivery over £75?
Yes, if your order is over £75 or more, you’ll qualify for FREE UK Standard delivery. This will automatically apply at checkout when you select standard delivery.
8.What are the Terms and Conditions for the Limited Edition Jewellery Dish promotion?
Please click here to read our full Terms and Conditions.
9.What is the composition of the Clutch Bag?
Gold coloured PU with embossed PANDORA logo. The size is: 24 x 14 x 3 cm. It comes in a white giftbox wrapped in a dust cover. The giftbox has an embossed “hot gold foil” PANDORA Shine decoration.