Sale 2018 Terms and Conditions


If for any reason you are not completely satisfied with your PANDORA Sale online purchase, you can return it to the PANDORA online for a refund, subject to the conditions set out below. We can only offer refund for sale items purchased from the PANDORA website (uk.pandora.net). The items must be returned in a saleable condition with a valid receipt within 14 days from the day after delivery. Items purchased at full price (outside of the PANDORA Sale) have the benefit of PANDORA's normal Exchange and Refund policy.

Items purchased via the PANDORA website may be exchanged in PANDORA UK concept stores. The items must be in a saleable condition with a valid receipt within 14 days of the date of purchase. No exchanges are offered within the PANDORA Bicester Outlet (except where goods are faulty and not sold to you as faulty). Items purchased online can only be returned to the PANDORA online directly under the PANDORA online return policy. Your legal rights are unaffected.

All jewellery sets with item numbers starting with B (ex. B800002-H) are bundled sets. Please note that if you have purchased a bundled set and wish to return it for a refund, the complete set must be returned.