April Bracelet 2021 Promotion Terms and Conditions

 

Please read these rules carefully

1. These terms and conditions ("Terms")Pandora April Bracelet 2021 Promotion ("Promotion"). By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.

 

2. This Promotion is organised by Pandora Jewellery UK Limited of 33 George Street, London, W1U 3BH ("Pandora"). Pandora is a company registered in England and Wales under company number 06654012.

 

3. If you are participating in this Promotion through the Pandora website (https://uk.pandora.net/en/)("Pandora Website"), these Terms are additional to the Pandora Website terms and conditions (https://uk.pandora.net/terms-and-conditions/terms-and-conditions.html) and the Click & Collect terms and conditions , which (subject to Term 6) continue to apply.

 

4. If you are participating in this Promotion using Reserve & Collect service, these Terms are additional to the Reserve & Collect terms and conditions which (subject to Term 6) continue to apply.

 

5. If you are participating in this Promotion through a Pandora concept store or authorised stockist, these Terms are additional to the sale terms and conditions at that store, which (subject to Term 6) continue to apply.

 

6. If there is a conflict between these Terms and any of the terms and conditions mentioned above, these Terms will take priority to the extent necessary to resolve the conflict.

 

7. In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of Pandora shall be final and no correspondence or discussion shall be entered into.

 

8. Your attention is drawn in particular to the limitations of liability contained in these Terms.

 

Qualifying to receive a complimentary Pandora Charm

 

9. This Promotion runs during the period from Friday 23rd April to Monday 3rd May 2021 inclusive but with early access on the Pandora Website for Pandora Club Members from 22nd April ("Promotional period") This Promotion is available, subject to availability and while stocks last, through the Pandora Website and participating Pandora concept stores and other participating authorised Pandora stockists in England, Scotland, Wales, Northern Ireland, Jersey and Isle of Man only, excluding all outlets (being Pandora Bicester, Pandora Cheshire Oaks and Pandora Gunwharf Quays stores) and airport stores ("Participating Stores")"). This Promotion is not valid in store or for delivery in the Republic of Ireland or elsewhere outside of the UK.

 

10. Qualifying Purchases (see Term 13) may be made on the Pandora Website between 00:00:01 (UK time) on 23rd April and 23:59:59 (UK time) on 3rd May 2021, but with early access to make a Qualifying Purchase from the 22nd April for Pandora Club members (via the related email for this Promotion, which may require logging into their Pandora Website account). Qualifying Purchases may be made at a physical Participating Stores (see Term 9 above) during the stated trading hours of the relevant store during the Promotional Period.


11. Please check whether your Pandora store is participating in this Promotion, and the opening times of the physical Participating Store, before travelling. Not all Pandora stores and authorised stockists will be open during the Promotional Period.

 


12. Participants in the Promotion must be at least 16 years of age ("Eligible Participants").

 


13. Subject always to these Terms and in particular subject to Term 16, Eligible Participants who spend £99 or more on qualifying full price Pandora jewellery products at a Participating Store during the Promotional Period ("Qualifying Purchase") will be eligible, subject to availability and while stocks last:

  • For a complimentary bracelet of their choice from the selection available at the Participating Store ("Gift")

  • For Qualifying Purchases made in a physical Participating Store, Eligible Participants may instead choose a discount of £55 off any full price Pandora bracelet (not listed in the table below) in stock at the store ("Discount") and ("Discount Bracelet").

  •  

    14. If an Eligible Participant qualifies to receive and chooses to receive, the Discount, they must redeem the Discount in the same transaction as the Qualifying Purchase and the Discounted Bracelet may count towards the Qualifying Purchase minimum spend. For example:

     
  • If an Eligible Participant makes a Qualifying Purchase that comprises of a full price Pandora bracelet retailing at £100, and is eligible for and chooses the Discount, the Eligible Participant may apply the Discount to the Qualifying Purchase which means that they only pay £45 for the Discounted Bracelet (being £100 less the £55 Discount).

  • If an Eligible Participant makes a Qualifying Purchase that comprises of a full price Pandora necklace retailing at £100, and is eligible for and chooses the Discount, the Eligible Participant will be required to select a full price qualifying Pandora bracelet (not listed in the table below) to redeem the Discount against. If they redeem the Discount against a Pandora bracelet retailing £150, they will only pay £95 for the Discounted Bracelet which means a total spend for the bracelet and necklace of £195.

  •  

    15. Listed below are examples of the Gifts that Eligible Participants may be able to choose from as part of this Promotion. Please note that the Gifts available to choose from in this Promotion retail between £45 and £55 but may vary between Participating Stores; therefore please speak to a member of staff at the Participating Store to find out which Gifts are available at the Participating Store before taking part in this Promotion.

     

    Product Code Description RRP
    590719 Pandora Moments Heart Clasp Snake Chain Bracelet 55
    597125CZ Pandora Moments Snake Chain Sliding Bracelet 55
    590713 Pandora Moments Bangle 55
    590702HV Pandora Moments Snake Chain Bracelet 55
    597712 Pandora Reflexions Mesh Bracelet 55
    599375C01 Sparkling Slider Tennis Bracelet 55
    590745CBK-D Pandora Moments Black Double Woven Leather Bracelet 45
    598408C00 Pandora Me Snake Chain Bracelet 45
    590728 Pandora Moments Snake Chain Bracelet 55
    599379C00 Pandora Moments Winged Heart Bangle 55
    596543 Pandora Moments Mesh Bracelet 55
    596268 Pandora Moments Logo Heart Clasp Bangle 55
    597776CZ Sparkling Family Tree Slider Bracelet 50
    597749 String of Beads Slider Bracelet 55
    598816C00 Pandora Moments Barrel Clasp Bracelet 55
    597225CBK Pandora Moments Black Leather Slider Bracelet 45
    599292C01 Heart Family Tree Chain Bracelet 50
    598406C00 Pandora Me Bangle 45
    597953CZ Pandora Moments Sliding Bangle 55
    599377C01 Blue & Clear Sparkle Slider Bracelet 55
    598400C00 Pandora Reflexions Mesh Bracelet 55
    599377C02 Pink & Clear Sparkle Slider Bracelet 55

    16. The Qualifying Purchase may consist of one or more full price Pandora jewellery products. The following do not count towards a Qualifying Purchase: sale and outlets items, Pandora gift sets, gift cards, eGift cards, repair services, delivery charges, jewellery from the Build a Bracelet silver £99 offer and/or Build a Bracelet Pandora Rose £129 offer. The Discount must be redeemed against a full price Pandora bracelet. This Promotion is not valid in conjunction with any other online or in store offer, promotion or voucher unless stated. All items forming part of the Qualifying Purchase must be purchased at the same time, in the same transaction (with one single delivery selected where delivery is required).

     


    17. A limit of one Gift or Discount (as applicable) per transaction applies to this Promotion. For the avoidance of doubt, if an Eligible Participant makes multiple Qualifying Purchases in a single transaction, they would not be entitled to any more than one Gift or Discount (as applicable). For example, if an Eligible Participant spends £200 on full price Pandora jewellery products at a Participating Store during the Promotional Period, they would only be entitled to one Gift or one Discount (as applicable).

     


    18. For Pandora Club members only, if the Qualifying Purchase is made through your Pandora Club member account on the Pandora Website the 'free standard UK delivery' offer on orders over £50 will be automatically applied to the purchase when the standard delivery option is selected at the Pandora Website checkout. You can only use one delivery offer (if available) per transaction.

     


    19. Pandora reserves the right to change the specification of the Gift from that advertised.

     


    20. There is no cash alternative to the Gift or the Discount. Neither the Gift nor the Discount is exchangeable for cash or (subject to Term 32) for any other Pandora product or gift.

     


    21. Subject to availability and whilst stocks last:

    • Eligible Participants making a Qualifying Purchase on the Pandora Website will automatically be given the opportunity to add the Gift to their order during the checkout process.

    • Eligible Participants who make a Qualifying Purchase at a physical Participating Store will have the opportunity to choose a Gift or to redeem the Discount when completing the transaction at the relevant Participating Store.

    22. If you believe you made a Qualifying Purchase but you did not receive a Gift or redeem the Discount (as applicable), please contact Pandora using the details in these Terms.

     


    23. This Promotion is open to members of the public which can include employees of Pandora and Pandora franchisees and members of their families and households.

     


    Returns and exchanges

     

    24. Subject to Terms 29 and 32 below, the Gift may not be exchanged or returned on its own unless it is faulty or not as described, in which case it will be exchanged for a replacement Gift, subject to availability. If no Gifts remain in stock, then Pandora reserves the right in its sole discretion to exchange the Gift for a Pandora product or a Pandora gift card or eGift card of a similar value.

     

    25. Subject to Terms 29 and 32 below, if any product forming part of the Qualifying Purchase is returned for a refund or exchanged such that the Qualifying Purchase will cease to be a Qualifying Purchase, the Gift or the Discounted Bracelet (as applicable) must be returned in an undamaged state. Please be aware when requesting an exchange that certain products do not count towards the Qualifying Purchase (see Term 16).

     

    26. If a Gift or the Discounted Bracelet (as applicable) is not returned (in breach of these Terms), or the exchanged product is not a qualifying product, Pandora reserves the right to charge the lower of:

    • (a) the amount required to bring the total spend back up to the relevant Qualifying Purchase amount; and

    • (b) either (a) the RRP at which the Gift is available for purchase from the relevant Participating Store or (b) (if the Eligible Participant selects the Discount), an amount equal to the Discount redeemed.


    Pandora will do this by deducting the relevant amount from any refund due.

    27. For purchases made using Click & Collect, please see the applicable Click & Collect Returns Policy (https://uk.pandora.net/en/click-and-collect-terms-and-conditions/click-and-collect-terms-and-conditions.html) and for purchases made using Reserve & Collect, please see the applicable Reserve & Collect Returns Policy (https://uk.pandora.net/en/reserve-and-collect-terms-and-conditions/reserve-and-collect-terms-and-conditions.html) for more information on exchanges and returns.

     

    28. For purchases made through the Pandora Website, please see the applicable Returns Policy (https://uk.pandora.net/en/faqs) and the Pandora Website terms and conditions (https://uk.pandora.net/en/tandcs/terms-and-conditions.html) for more information on exchanges and returns and the exchange/returns process.

     

    29. When returning to the Pandora Website a product forming part of the Qualifying Purchase that you bought through the Pandora Website you do not have to return the Gift, but (subject to Term 32) if you do not do so, or if the Gift has been damaged, Pandora reserves the right to deduct from any refund due to you (or charge the payment method you used for the original order) an appropriate amount to reflect the damage to the Gift or its non-return, as determined by Pandora. The amount of the deduction or charge will be notified to you in advance.

     

    30. Returns of the Gift on its own (regardless of condition) will not result in a refund or payment to you of any sort.

     

    31. Returns of the Discounted Bracelet on its own (regardless of condition) will only result in a refund, where one is due, of the amount actually paid to Pandora for the Discounted Bracelet. For example, if the Discounted Bracelet originally had an RRP of £100, the price actually paid for the Discounted Bracelet would have been £45 (£100 less the £55 Discount) so only £45 will be refunded.

     

    32. Participants' legal rights, including all rights in respect of refunds, replacements and repairs for products which are faulty, not fit for purpose or not as described, are unaffected by these Terms.

     

    Other important terms

     

    33. This Promotion is subject to stock availability. Whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, Pandora may end the Promotion early (or suspend the availability of the Promotion) in one or more Participating Stores (which, for the avoidance of doubt, includes the Pandora Website) without notice if, in the opinion of Pandora, there is not sufficient stock to continue operating the Promotion. Please check that the Gift or choice of full price Pandora bracelet (if applicable) is in stock at your chosen Participating Store before taking part in this Promotion.

     

    34. This Promotion only applies to a Participating Store whilst stocks are available at that Participating Store. Pandora may, without notice, end the Promotion early at any individual Participating Store if all available Gifts or full price bracelets at that Participating Store have been claimed prior to the end of the Promotional Period. Please check availability before travelling.

     

    35. If there are unclaimed Gifts when this Promotion closes, those Gifts will remain the property of Pandora and the company may dispose of them as it sees fit, this may include offering the Gifts for sale in the normal way.

     

    36. Pandora reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside Pandora's reasonable control.

     

    37. Pandora and a Participating Store reserve the right to not award a Gift or Discount, disqualify a participant or ask a participant to leave a Participating Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.

     

    38. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, Pandora reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

     

    Liability and Governing Law

     

    39. Subject to Term 40, Pandora accepts no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any product.

     

    40. Nothing in these Terms shall exclude Pandora's liability for death or personal injury as a result of its negligence, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded under English law. Further, nothing in these Terms shall affect any participant's legal rights including in relation to any Pandora products.

     

    41. Subject to Term 40 above, by participating or attempting to participate in this Promotion, participants agree that Pandora shall not bear any liability for:

    • (a) the loss, theft or misuse of any product; or
    • (b) any damage in any way attributable to this Promotion or the attempted participation in this Promotion.

     

     

    42. This Promotion and any website on which these Terms are posted are only intended to be accessed from the United Kingdom. Pandora does not make any representation that materials relating to this Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited. If you view these Terms from territories other than England, Scotland, Wales or Northern Ireland, you are responsible for compliance with all local laws.

     

    43. This Promotion and these Terms will be governed by English law and, subject to any right you may have as a consumer to select jurisdiction, any disputes shall be subject to the jurisdiction of the Courts of England and Wales.

     

    How to contact Pandora

     

    42. Pandora can be contacted in relation to this Promotion using the contact details given below:

    • Pandora concept stores and other official stockists: please ask staff in the relevant store. Alternatively, please call 0844 873 1441* or send an email to info-uk@Pandora.net or write to Pandora April Bracelet 2021 Promotion , Pandora Jewellery UK Limited, 33 George Street, London W1U 3BH

      • Pandora Website: please call the Freephone number 0808 234 5431* or send an email to estore-uk@Pandora.net.

        *Please note calls are free from any UK landline. UK mobile network charges might apply. Please check with your network provider.