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FREQUENTLY ASKED QUESTIONS

We are experiencing an increased volume in calls and emails. Please bear with us as our response times will be a little longer than usual. To find out more about Pandora’s response to COVID-19 click here.

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ONLINE ENQUIRIES

Phone number 0808 234 5431*

Monday to Friday 8am – 6pm

We are experiencing an increased volume in calls and emails. Please bear with us as our response times will be a little longer than usual. To find out more about Pandora’s response to COVID-19 click here


*Please note, calls are free from any UK landline. UK mobile network charges might apply. Please check with your network provider.

We have extended our returns and exchanges policy to 30 days from the re-opening of our stores. T&Cs apply. Read more.

STORE ENQUIRIES

Phone number 0844 873 1441,
option 1


Monday to Friday 9am – 5pm

(Except Public Holidays).

If your query is related to stock availability or jewellery purchased in store, please contact your local store directly.

GENERAL CUSTOMER ENQUIRIES

For all enquiries & feedback, please fill out this form.

First Name*
Last Name*
Email*
Phone
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