PANDORA Christmas ornament 2018 Terms and Conditions

 

Please read these rules carefully

1. These terms and conditions are the rules (“Rules”) that apply to this Christmas Ornament promotion. By taking part in the promotion, you agree to be bound by these Rules. It is a condition of participation in the promotion that all Rules are accepted as final.


2. This Promotion is organised by Pandora Jewellery UK Limited of 33 George Street, London, W1U 3BH ("PANDORA"). PANDORA is a company registered in England and Wales under company number 06654012.


3. 3. If you are participating in this Promotion through the PANDORA Website", these Terms are additional to the PANDORA Website terms and conditions which continue to apply. If there is a conflict between these Terms and the PANDORA Website terms and conditions, these Terms will take priority to the extent necessary to resolve the conflict


4.If you are participating in this Promotion through a PANDORA concept store, these Terms are additional to PANDORA's standard sale terms and conditions, which continue to apply. If there is a conflict between these Terms and PANDORA's standard sale terms and conditions, these Terms will take priority to the extent necessary to resolve the conflict..


5. If you are participating in this Promotion through any other authorised PANDORA stockist, these Terms are additional to the standard terms and conditions of the relevant stockist, which continue to apply. If there is a conflict between these Terms and the terms and conditions of the authorised PANDORA stockist, these Terms will take priority to the extent necessary to resolve the conflict.


6. In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of PANDORA shall be final and no correspondence or discussion shall be entered into.


7. Your attention is drawn in particular to the limitations of liability contained in these Terms:


Qualifying to receive a PANDORA Christmas ornament


8.This Promotion runs during the period from Monday, 3rd December 2018 to Monday, 24th December 2018 inclusive ("Promotional Period") and is available while stocks last through the PANDORA Website and participating PANDORA concept stores and other participating authorised PANDORA stockists in England, Scotland, Wales and Northern Ireland only, excluding all outlets and airports ("Participating Stores").


9. Qualifying Purchases (see Term 11) may be made on the PANDORA Website between 00:00:01 GMT on 3rd December 2018 and 15:59:59 GMT on 24th December 2018. Qualifying Purchases may be made at participating Stores during the stated trading hours of the relevant store. Please check opening times before travelling.


10.Participants in the Promotion must be at least 16 years of age ("Eligible Participants"). Online this promotion is not valid for delivery in the Republic of Ireland or elsewhere outside of the UK.


11.Subject always to these Terms, Eligible Participants who spend at least £99 on PANDORA products at a Participating Store during the Promotional Period ("Qualifying Purchase") will receive a complimentary PANDORA Christmas ornament ("Gift") (subject to availability and while stocks last). Online the Eligible Participant will also need to pay delivery charges if applicable. Excludes sale and outlet products, repair services in store, gift cards, eGift cards and delivery charges online.

12.The Qualifying Purchase may consist of one or more, PANDORA products. This may include PANDORA gift sets, jewellery from the Build a Bracelet silver £99 offer and/or Build a Bracelet PANDORA Rose £129 offer. All items forming part of the Qualifying Purchase must be purchased at the same time, in the same transaction.


13. If the Qualifying Purchase is made through the PANDORA Website the 'free standard UK delivery' offer on orders over £75 will be automatically applied to the purchase when the standard delivery option is selected at the PANDORA Website checkout. You can only use one delivery offer (if available) per transaction.


14. For eligible Participants making a Qualifying Purchase on the PANDORA Website the Gift will automatically be added to their order during the checkout process. Eligible Participants who make a Qualifying Purchase at a Participating Store will be provided with a Gift when completing the transaction. If you believe you made a Qualifying Purchase but you did not receive a Gift, please contact PANDORA using the details in these Terms.


15. A limit of one Gift per transaction applies to this Promotion (only online).


16.PANDORA reserves the right to change the specification of the Gift from that advertised.


17. There is no cash alternative to the Gift. The Gift is not exchangeable for cash or (subject to Term 19) for any other PANDORA product or gift.


18.This Promotion is open to members of the public. It is not currently open to employees of PANDORA or employees of PANDORA franchisees, but it may be opened to these individuals during the Promotional Period subject to stock levels. In the event that this Promotion is opened to employees of PANDORA and employees of PANDORA franchisees, these terms shall be amended and re-published by PANDORA on the PANDORA Website.



Returns and exchanges


19. Subject to Terms 22 and 23 below, the Gift may not be exchanged or returned on its own unless it is faulty or not as described, in which case it will be exchanged for a replacement Gift, subject to availability. If no Gifts remain in stock, then PANDORA reserves the right in its sole discretion to exchange the Gift for a PANDORA gift card or eGift card of a similar value.

20.Subject to Terms 22 and 23 below, if any product forming part of the Qualifying Purchase is returned for a refund, so that the total amount spent falls below £99, then the Qualifying Purchase will cease to be a Qualifying Purchase and the Gift must be returned in an undamaged state.


21.Subject to Terms 22 and 23 below, if any product forming part of the Qualifying Purchase is exchanged for any other PANDORA product of a lower purchase price, so that the total amount spent falls below £99, then the Qualifying Purchase will cease to be a Qualifying Purchase and the Gift must be returned in an undamaged state. Please be aware when requesting an exchange that repair services, gift cards, eGift cards and delivery charges do not count towards the Qualifying Purchase.


22.Participants' legal rights, including all rights in respect of refunds, replacements and repairs for products which are faulty, not fit for purpose or not as described, are unaffected by these Terms.


23. For purchases made through the PANDORA Website, please see the applicable Returns Policy and the PANDORA Website terms and conditions for more information on exchanges and returns and the exchange/returns process. When returning to the PANDORA Website a product forming part of the Qualifying Purchase that you bought through the PANDORA Website you do not have to return the Gift, but (subject to Term 22 above) if you do not do so, or if the Gift has been damaged, PANDORA reserves the right to deduct from any refund due to you (or charge the payment method you used for the original order) an appropriate amount to reflect the damage to the Gift or its non-return, as determined by PANDORA. The amount of the deduction or charge will be notified to you in advance. Returns to the PANDORA Website of the Gift on its own (regardless of condition) will not result in a refund or payment to you of any sort.


Other important terms


24.This Promotion is subject to stock availability. Whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, the Gift is a ‘Limited Edition’ item and therefore PANDORA may end the Promotion early without notice if all available Gifts have been claimed prior to the end of the Promotional Period.

25.This Promotion only applies to a Participating Store whilst stocks are available at that Participating Store. PANDORA may, without notice, end the Promotion early at any individual Participating Store if all available Gifts at that Participating Store have been claimed prior to the end of the Promotional Period. Please check availability before travelling.


26.If there are unclaimed Gifts when this Promotion closes, those Gifts will remain the property of PANDORA and the company may dispose of them as it sees fit.


27.PANDORA reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside PANDORA's reasonable control. .


28. PANDORA and a Participating Store reserve the right not to award a Gift, to disqualify a participant or ask a participant to leave a Participating Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.


29. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, PANDORA reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.


29. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, PANDORA reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.


Liability


30. Subject to Term 31 below, PANDORA accepts no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any Gift.

31.Nothing in these Terms shall exclude PANDORA's liability for death or personal injury as a result of its negligence, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded under English law. Further, nothing in these Terms shall affect any participant's legal rights including in relation to any PANDORA products..


32.By participating or attempting to participate in this Promotion, participants agree that PANDORA shall not bear any liability for: (a) the loss, theft or misuse of any Gift; or (b) any damage in any way attributable to this Promotion, subject to Term 31 above.


Liability


34.This Promotion and these Terms will be governed by English law and any disputes shall be subject to the jurisdiction of the Courts of England and Wales. However, residents of Scotland may bring legal proceedings in either the Scottish Courts or the Courts of England and Wales and residents of Northern Ireland may bring legal proceedings in either the Courts of Northern Ireland or the Courts of England and Wales.


How to contact PANDORA


35. PANDORA can be contacted in relation to this Promotion using the contact details given below:


PANDORA concept stores and other official stockists: Please ask staff in the relevant store. Alternatively, please call 0844 873 1441 or send an email to. Or email us at estore-uk@pandora.netor write to PANDORA at Christmas ornament, PANDORA Jewellery UK Limited, 33 George Street, London W1U 3BH.

PANDORA Website: please call the Freephone number 0808 234 5431 or send an email to estore-uk@pandora.net.

Please note calls are free from any UK landline. UK mobile network charges might apply. Please check with your network provider.