Build a Bracelet 2025 Terms and Conditions 

 

  1. These terms and conditions ("Terms") apply to this Build a Bracelet 2025 promotion ("Promotion"). By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.  

 

  1. This Promotion is organised by Pandora Jewellery UK Limited, a company registered in England and Wales at 33 George Street, London, W1U 3BH under company number 06654012 ("Pandora", "us", "our").  

 

  1. By participating in this Promotion via our website (https://uk.pandora.net/en) ("Pandora Website"), you also agree to be bound by the terms and conditions on the Pandora Website. By participating in this Promotion through Participating Stores (as defined below), you also agree to be bound by the terms and conditions at that store. If there is a conflict between these Terms and any of the other terms and conditions mentioned above, these Terms will take priority.  

 

  1. In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of Pandora shall be final, and no correspondence or discussion shall be entered into. 

 

  1. Your attention is drawn in particular to the limitations of liability contained in these Terms. 

 

Further details of the Promotion 

 

  1. Subject to Term ‎18, this Promotion runs from and including 9 June 2025.  This Promotion is available, subject to availability, through the Pandora Website, participating Pandora concept stores and other participating authorised Pandora stockists in England, Scotland, Wales, Northern Ireland, Jersey, and Isle of Man only, excluding all airport stores ("Participating Stores"). This Promotion is not valid in store or for delivery in the Republic of Ireland or elsewhere outside of the UK, Jersey, and Isle of Man. 

 

  1. Please check whether a store is participating in this Promotion, and the opening times of the Participating Store, before travelling to a store to make a purchase.  

 

  1. This Promotion is open to members of the public, who are at least 16 years of age, which can include employees of Pandora and Pandora franchisees and members of their families and households ("Eligible Participants").  

 

  1. Eligible Participants who purchase Selected Products (see sections ‎10 and ‎11below) at a Participating Store or on the Pandora Website in the combinations that are set out below (a "Qualifying Purchase") will be entitled to a discount off the full  price of Selected Products as follows: 

 

 

  1. The "Selected Products" are as follows: 

 

 

 

Product Name 

 Product Number 

Pandora Moments Heart Clasp Snake Chain Bracelet 

590719 

Pandora Moments Heart Clasp Snake Chain Bracelet 

563050C00 

Pandora Moments Studded Chain Bracelet 

592453C00 

Pandora Moments Studded Chain Bracelet 

562731C00 

Pandora Me Link Chain Bracelet 

599662C00 

Pandora ME Link Chain Bracelet 

569662C00 

Pandora Moments Snake Chain Bracelet 

590728 

Moments Smooth PANDORA Shine Clasp Bracelet 

568748C00 

Pandora Signature Snake Chain Bracelet 

599046C01 

Pandora Signature Snake Chain Bracelet 

569046C01 

Pandora Moments Snake Chain Slider Bracelet 

599652C01 

Pandora Moments Snake Chain Bracelet 

590702HV_BRACE 

Pandora Moments Family Tree Clasp Bracelet 

598827C01 

Pandora Moments Sparkling Infinity Heart Clasp Snake Chain Bracelet 

592645C01 

  

  1. Pandora reserves the right to add to or remove from the Selected Products any Pandora jewellery products. Any such changes will be communicated in advance and will apply only to Qualifying Purchases made after the date of the announcement. 

 

  1. This Promotion is not valid in conjunction with any other online or in store offer, promotion or voucher unless stated. All items forming part of the Qualifying Purchase must be purchased at the same time, in the same transaction (with one single delivery selected where delivery is required).   

 

  1. Pandora reserves the right, from time to time, to: 

 

 

Returns and Exchanges 

 

  1. If the Qualifying Purchase or a part of the Qualifying Purchase is returned for a refund, only the amount actually paid will be refunded. For example, if the product(s) purchased total £50 (including VAT), and you received a discount of 15% off the full price, the price actually paid would have been £42.50 (i.e. £50 less the 15% discount) and therefore the refund would be £42.50.  

 

  1. Qualifying Purchases are excluded from Pandora's enhanced and extended returns policies. 

 

  1. Nothing in these Terms shall affect any participant's legal rights including all rights in respect of refunds, replacements and repairs for products which are faulty, not fit for purpose or not as described. 

 

  1. Additional terms may apply for refunds and exchanges in accordance with the other terms and conditions mentioned at Term ‎3. 

 

Other important terms 

 

  1. This Promotion is subject to stock availability. Reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand.  

 

  1. Pandora may suspend or end the Promotion at any time on the Pandora Website or in any one or more Participating Store without notice.  

 

  1. Pandora reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside Pandora's reasonable control.   

 

  1. Pandora and a Participating Store reserve the right to disqualify a participant or ask a participant to leave a Participating Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms. 

 

  1. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, Pandora reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.  

 

  1. This Promotion and these Terms will be governed by English Law and, subject to any right you may have as a consumer to select jurisdiction, any disputes will be subject to the jurisdiction of the Courts of England and Wales. This Promotion and any website or location on which these Terms are posted are only intended to be accessed from Great Britain, Jersey, Isle of Man and Northern Ireland. Pandora does not make any representation that materials relating to this Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited. If you view these Terms from territories other than England, Scotland, Wales, Jersey, Isle of Man or Northern Ireland, you are responsible for compliance with all local laws. 

  

Liability 

 

  1. Nothing in these Terms shall exclude Pandora's liability for (i) death or personal injury as a result of its negligence; (ii) fraud or fraudulent misrepresentation; (iii) defective products under the Consumer Protection Act 1987; or (iv) any other liability which may not be lawfully limited or excluded under English law.  

 

  1. Subject to Term ‎24, we will not be legally responsible to participants of this Promotion for any losses that were not foreseeable to us or to you at the time of your participation in this Promotion or which are caused by a third party. For the avoidance of doubt, nothing in these Terms shall affect your statutory rights including in relation to any products received as gifts. 

 

  1. Any failure on any occasion by Pandora to enforce a Term is not a waiver of that Term. 

 

How to contact Pandora 

 

  1. Pandora can be contacted in relation to this Promotion using the contact details given below: 

 

  1. Physical Participating Stores: please ask staff in the relevant store. Alternatively, please call 0844 873 1441 or send an email to [email protected];  

 

  1. By Post: Write to Pandora Summer Sale Promotion 2025, Pandora Jewellery UK Limited, 33 George Street, London W1U 3BH; or 

 

  1. Pandora Website: please call the Freephone number 0808 234 5431* or send an email to [email protected]. 

 

*Please note network charges might apply.  Please check with your network provider.