PANDORA Sterling Silver 3 for 2 Promotion 2019 Terms and Conditions

 

Please read these rules carefully


1. These terms and conditions ("Terms") apply to this Sterling Silver 3 for 2 Promotion ("Promotion"). By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.


2. This Promotion is organised by Pandora Jewellery UK Limited of 33 George Street, London, W1U 3BH ("Pandora"). Pandora is a company registered in England and Wales under company number 06654012.


3. If you are participating in this Promotion through the Pandora website (uk.pandora.net) ("Pandora Website"), these Terms are additional to the Pandora Website terms and conditions, which continue to apply. If there is a conflict between these Terms and the Pandora Website terms and conditions, these Terms will take priority to the extent necessary to resolve the conflict.


4. If you are participating in this Promotion through a Pandora concept store, these Terms are additional to Pandora’s standard sale terms and conditions, which continue to apply. If there is a conflict between these Terms and Pandora’s standard sale terms and conditions, these Terms will take priority to the extent necessary to resolve the conflict.


5. If you are participating in this Promotion through any other authorised Pandora stockist, these Terms are additional to the standard terms and conditions of the relevant stockist, which continue to apply. If there is a conflict between these Terms and the terms and conditions of the authorised Pandora stockist, these Terms will take priority to the extent necessary to resolve the conflict.


6. In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of Pandora shall be final and no correspondence or discussion shall be entered into.


7. Your attention is drawn in particular to the limitations of liability contained in these Terms.


Qualifying to receive a complimentary Pandora Sterling Silver product


8. This Promotion runs during the period from Thursday, 25th April to Monday, 6th May 2019 inclusive ("Promotional Period") and is available, subject to availability and while stocks last, through the Pandora Website and participating Pandora concept stores and other participating authorised Pandora stockists in England, Scotland, Wales and Northern Ireland only, excluding all outlets and airports ("Participating Stores"). This Promotion is not valid in store or for delivery in the Republic of Ireland or elsewhere outside of the UK.


9. Qualifying Purchases (see Term 11) may be made on the Pandora Website between 00:00:01 (UK time) on 25th April 2019 and 23:59:59 (UK time) on 6th May 2019. Qualifying Purchases may be made at Participating Stores (see Term 8 above) during the stated trading hours of the relevant store. Please check opening times before travelling.


10. Participants in the Promotion must be at least 16 years of age ("Eligible Participants").


11. Subject always to these Terms, Eligible Participants who purchase any three items of Pandora Sterling Silver jewellery this includes plain, Cubic Zirconia and stone items but excludes all Two Tone items from a Participating Store during the Promotional Period ("Qualifying Purchase") will only need to pay for two of those Pandora Sterling Silver jewellery items, plus delivery charges if applicable. The third Pandora Sterling Silver item will be provided at no additional cost ("Complimentary Product"). The Complimentary Product will be the least expensive of the three Sterling Silver items purchased. Participants may choose from any full price Pandora Sterling Silver jewellery.


12. This Promotion is not valid with any sale or outlet products in-store or on the Pandora Website, Pandora gift sets, jewellery from the Build a Bracelet silver £99 offer and/or Build a Bracelet Pandora Rose £129 offer and it is not valid in conjunction with any other online or in-store offer, promotion or voucher unless stated. For the avoidance of doubt, repair services, gift cards, eGift cards and (subject to Term 13) delivery charges do not count towards the Qualifying Purchase. All items forming part of the Qualifying Purchase must be purchased at the same time, in the same transaction (with one single delivery selected where delivery is required).


13. If the Qualifying Purchase is made through the Pandora Website the 'free standard UK delivery' offer on orders over £60 will be automatically applied to the purchase when the standard delivery option is selected at the Pandora Website checkout. You can only use one delivery offer (if available) per transaction.


14. There is no cash alternative to the Complimentary Product. The Complimentary Product is not exchangeable for cash or for any other Pandora product or gift.


15. This Promotion is open to members of the public which can include employees of Pandora and members of their families and households.


Returns and exchanges


16. Subject to Term 21 below the Complimentary Product may be returned on its own for a size exchange (if applicable) but otherwise may not be returned on its own unless it is faulty or not as described, in which case it will be exchanged for a replacement Pandora product of the same type, subject to availability. If none of the same type of Pandora products remain in stock, then Pandora reserves the right in its sole discretion to exchange the Complimentary Product for another type of Pandora product of a similar value.


17. Subject to Terms 21 and 22 below, if any paid product forming part of the Qualifying Purchase is returned for a refund, then the Qualifying Purchase will cease to be a Qualifying Purchase and the Complimentary Product must be returned in an undamaged state.


18. Subject to Terms 21 and 22 below, if any paid Pandora product forming part of the Qualifying Purchase is exchanged for any other Pandora product meaning that the purchase is no longer a Qualifying Purchase, then the Complimentary Product must be returned in an undamaged state. Please be aware when requesting an exchange that sale or outlet products, Pandora gift sets, jewellery from the Build a Bracelet silver £99 offer and/or Build a Bracelet Pandora Rose £129 offer, repair services, gift cards, eGift cards and delivery charges do not count towards the Qualifying Purchase.


19. If the Complimentary Product is not returned (in breach of these Terms), or if the Complimentary Product has been damaged, PANDORA reserves the right to deduct from any refund due to you (or charge the payment method you used for the original purchase) a sum equal to the then current price at which the Complimentary Product is available for purchase.


20. Subject to Term 21, there will be no refund of the difference if a paid Pandora product is exchanged for a cheaper Pandora product.


21. Participants' legal rights, including all rights in respect of refunds, replacements and repairs for products which are faulty, not fit for purpose or not as described, are unaffected by these Terms.


22. For purchases made through the Pandora Website, please see the applicable Returns Policy and the Pandora Website terms and conditions for more information on exchanges and returns and the exchange/returns process. When returning to the Pandora Website a product forming part of the Qualifying Purchase that you bought through the Pandora Website you do not have to return the Complimentary Product, but (subject to Term 21 above) if you do not do so, or if the Complimentary Product has been damaged, Pandora reserves the right to deduct from any refund due to you (or charge the payment method you used for the original order) an appropriate amount to reflect the damage to the Complimentary Product or its non-return, as determined by Pandora. The amount of the deduction or charge will be notified to you in advance.


23. Returns of the Complimentary Product on its own (regardless of condition) will not result in a refund or payment to you of any sort.


Other important terms


24. This Promotion is subject to stock availability and, whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, Pandora may end the Promotion early (or suspend the availability of the Promotion) in one or more Participating Stores without notice if there is not sufficient stock to continue operating the Promotion.


25. Pandora reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside Pandora's reasonable control.


26. Pandora and a Participating Store reserve the right to disqualify a participant or ask a participant to leave a Participating Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.


27. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, Pandora reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.


Liability


28. Subject to Term 29 below, Pandora accepts no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any product.


29. Nothing in these Terms shall exclude Pandora's liability for death or personal injury as a result of its negligence, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded under English law. Further, nothing in these Terms shall affect any participant's legal rights including in relation to any Pandora products.


30. By participating or attempting to participate in this Promotion, participants agree that Pandora shall not bear any liability for:
(a) the loss, theft or misuse of any product; or
(b) any damage in any way attributable to this Promotion or the attempted participation in this Promotion, subject to Term 29 above.


31. This Promotion and any website on which these Terms are posted are only intended to be accessed from Great Britain. Pandora does not make any representation that materials relating to this Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited. If you view these Terms from territories other than England, Scotland, Wales or Northern Ireland, you are responsible for compliance with all local laws.


Governing law


32. This Promotion and these Terms will be governed by English law and any disputes shall be subject to the jurisdiction of the Courts of England and Wales. However, residents of Scotland may bring legal proceedings in either the Scottish Courts or the Courts of England and Wales and residents of Northern Ireland may bring legal proceedings in either the Courts of Northern Ireland or the Courts of England and Wales.


How to contact Pandora


33. Pandora can be contacted in relation to this Promotion using the contact details given below:

Pandora concept stores and other official stockists: please ask staff in the relevant store. Alternatively, please call 0844 873 1441 or send an email to info-uk@pandora.net or write to Pandora Sterling Silver 3 for 2 Promotion 2019, Pandora Jewellery UK Limited, 33 George Street, London W1U 3BH.

Pandora Website: please call the Freephone number 0808 234 5431* or send an email to estore-uk@pandora.net.
*Please note calls are free from any UK landline. UK mobile network charges might apply. Please check with your network provider.